At MISIO Business Directory, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund policy.

You may request a refund within 30 days of your purchase if:

• You have not used the service or accessed premium features
• There was an error in billing or charging
• The service was not provided as advertised
• Technical issues prevented you from using the service

To request a refund, please:

1. Email us at support@misio-dev.com with your request
2. Include your order ID and reason for the refund
3. Provide proof of your purchase if applicable
4. Allow 5-7 business days for processing

Once your refund request has been approved, we will process it within 5-7 business days. Depending on your financial institution, it may take an additional 2-3 business days for the refund to appear in your account.

Partial refunds may be issued if:

• The service was partially used
• Additional services were rendered beyond the refund period
• There were upgrade or downgrade adjustments

The following items are non-refundable:

• Services that have been fully used or accessed
• Promotional or discounted packages after 7 days
• Custom or personalized services
• Services purchased more than 30 days ago

Canceling your subscription does not automatically result in a refund. You must submit a formal refund request to qualify for a refund based on our refund policy.

For any questions about our refund policy, please contact us at support@misio-dev.com or info@misio-dev.com